Privacy Policy
Last updated: September 16, 2026
This Privacy Policy explains how Sigtera LLC (“Sigtera,” “we,” “us”) collects, uses, and protects information when you use our website and services (the “Service”). By using the Service, you agree to the practices described here.
Information we collect
- Account information — the email address you register with and a securely hashed password. We never store your password in plain text.
- Service data — the generation parameters you submit and the orders you create, so we can produce your datasets and let you re-run past jobs.
- API keys — keys you create for programmatic access, stored as hashes and associated with your account.
- Usage and technical data — standard server logs (such as IP address, browser type, and request times) and basic usage metering used to operate and secure the Service.
How we use your information
We use the information above to provide and operate the Service, authenticate you, generate and deliver your requested data, meter usage, maintain security and prevent abuse, and communicate with you about your account or service-related matters.
Cookies
We use a session cookie to keep you signed in. It is required for the logged-in parts of the Service to function and is not used for third-party advertising.
How we share information
We do not sell your personal information. We may share it with service providers that help us run the Service (such as hosting and, where applicable, payment processing), and only to the extent needed to provide the Service. We may also disclose information where required by law or to protect our rights, users, or the Service.
Data retention
We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information. To make a request, contact us at the address below and we will respond as required by applicable law.
Children
The Service is not directed to children, and we do not knowingly collect personal information from anyone under the age required by applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Contact
Questions about this policy? Email us at [email protected].